The Masterplug Connected Equipment Warranty is subject to limitation and exclusions set forth herin. The warranty is additional to and shall not affect the consumer’s statutory rights under applicable national or state laws in force which cannot be excluded or modified, not the consumer’s rights against the retailer arising from its sales/purchase contract.
1. Masterplug will repair or replace, at its option, any equipment (“connected equipment”) that is damaged by a transient voltage surge or spike (an “Occurrence”), while properly connected through a Masterplug Surge Protector to a properly wired power line with protective Earth. Masterplug will spend, to repair or replace the damaged equipment as its option, an amount equal to the fair market value of the equipment or the original purchase price of the equipment, whichever is the less, up to the maximum stated for the particular product.
2. The Masterplug surge protector is NOT a lightning arrestor and will not protect against lightning strikes.
3. This warranty shall be null and void if the Masterplug surge protector has been improperly installed, altered in any way, tampered with, or if the connected equipment was not used under normal operating conditions or in accordance with any labels or instructions. All Masterplug surge protectors must be plugged directly into the power source and must not be ‘daisy-chained’ together in serial fashion with other power strips, UPSes, other surge protectors, or extension cables.
4. Masteplug reserves the rights to review the damaged Masterplug surge protector, the damaged equipment and the site where the damaged occurred. All costs of shipping the Masterplug Surge Protector and damaged equipment to Masterplug for inspection shall be borne initially by the purchaser. If the claim is approved, the cost of shipping will be reminbursed by Masterplug.